Home Services Market Insights
Home Services Market Insights
Home Services Market Insights
Data-backed industry insights and research exploring how homeowners find, hire, and maintain relationships with handyman services across the United States.
Data-backed industry insights and research exploring how homeowners find, hire, and maintain relationships with handyman services across the United States.
153
Responses
153
Responses
153
Responses
100%
Homeowners
100%
Homeowners
100%
Homeowners
Key Findings
Key Findings
Key Findings
Understanding homeowner behavior and preferences in the handyman services market.
Understanding homeowner behavior and preferences in the handyman services market.
75%
Hire handyman 2-3x per year
75%
Hire handyman 2-3x per year
75%
Hire handyman 2-3x per year
50% +
Spend $500+ annually
50% +
Spend $500+ annually
50% +
Spend $500+ annually
~65%
Expect service within 3 days
~65%
Expect service within 3 days
~65%
Expect service within 3 days
~66%
Would recommend their handyman
~66%
Would recommend their handyman
~66%
Would recommend their handyman
70% +
Maintain long-term relationships
70% +
Maintain long-term relationships
70% +
Maintain long-term relationships
TOP 3
Trust, reliability & affordability
TOP 3
Trust, reliability & affordability
TOP 3
Trust, reliability & affordability
Data Breakdown
Data Breakdown
Data Breakdown
Visual insights into homeowner preferences and service patterns
Visual insights into homeowner preferences and service patterns
Most Common Handyman Tasks
Most Common Handyman Tasks
Plumbing
Plumbing
Electrical
Electrical
Carpentry
Carpentry
Painting
Painting
Drywall
Drywall
0
15
30
45
60
100
75
0
50
25
Consultation Preference
Consultation Preference
Online 35%
Online 35%
In-Person 65%
In-Person 65%
Factors Driving Recommendation & Loyalty
Factors Driving Recommendation & Loyalty
0
0
25
25
50
50
75
75
100
100
Quality Work
Quality Work
Fair Pricing
Fair Pricing
Reliability
Reliability
Communication
Communication
Factors Driving Recommendation & Loyalty
0
25
50
75
100
Quality Work
Fair Pricing
Reliability
Communication
What Homeowners Say
What Homeowners Say
What Homeowners Say
Direct insights from survey participants
Direct insights from survey participants
Sarah M., Homeowner
I trust my handyman's judgment completely. He knows my house better than anyone
Sarah M., Homeowner
I trust my handyman's judgment completely. He knows my house better than anyone
Sarah M., Homeowner
I trust my handyman's judgment completely. He knows my house better than anyone
Michael R., Homeowner
I want faster availability at lower cost, but I won't sacrifice quality.
Michael R., Homeowner
I want faster availability at lower cost, but I won't sacrifice quality.
Michael R., Homeowner
I want faster availability at lower cost, but I won't sacrifice quality.
Jennifer L., Homeowner
In-person consultations feel more reliable and pprofessional than online bookings.
Jennifer L., Homeowner
In-person consultations feel more reliable and pprofessional than online bookings.
Jennifer L., Homeowner
In-person consultations feel more reliable and pprofessional than online bookings.
What This Tells Us
What This Tells Us
What This Tells Us
Key takeaways from our market research
Key takeaways from our market research
Trust This Foundattion
Homeowners prioritize trust and reliability over price. Long-term relationships are built on consistent quality and dependable service delivery.
Trust This Foundattion
Homeowners prioritize trust and reliability over price. Long-term relationships are built on consistent quality and dependable service delivery.
Trust This Foundattion
Homeowners prioritize trust and reliability over price. Long-term relationships are built on consistent quality and dependable service delivery.
Frequency Creates Loyalty
With 75% hiring 2-3x annually, regular service creates strong loyalty patterns. Homeowners who use handyman services frequently are more likely to recommend.
Frequency Creates Loyalty
With 75% hiring 2-3x annually, regular service creates strong loyalty patterns. Homeowners who use handyman services frequently are more likely to recommend.
Frequency Creates Loyalty
With 75% hiring 2-3x annually, regular service creates strong loyalty patterns. Homeowners who use handyman services frequently are more likely to recommend.
Personal Touch Matters
65% prefer in-person consultations, showing that despite digital trends, homeowners value face-to-face interaction for home services.
Personal Touch Matters
65% prefer in-person consultations, showing that despite digital trends, homeowners value face-to-face interaction for home services.
Personal Touch Matters
65% prefer in-person consultations, showing that despite digital trends, homeowners value face-to-face interaction for home services.
Explore More Research
Explore More Research
Explore More Research
Frequently Asked Questions
What does ArcticBlue do with executive teams?
Have you deployed AI solutions in heavily regulated industries?
What will executive teams learn from ArcticBlue?
Is ArcticBlue a traditional consulting firm?
How quickly can ArcticBlue deliver results?
Do we need Data Scientists to work with you?
Frequently Asked Questions
What does ArcticBlue do with executive teams?
Have you deployed AI solutions in heavily regulated industries?
What will executive teams learn from ArcticBlue?
Is ArcticBlue a traditional consulting firm?
How quickly can ArcticBlue deliver results?
Do we need Data Scientists to work with you?
Frequently Asked Questions
What does ArcticBlue do with executive teams?
Have you deployed AI solutions in heavily regulated industries?
What will executive teams learn from ArcticBlue?
Is ArcticBlue a traditional consulting firm?
How quickly can ArcticBlue deliver results?
Do we need Data Scientists to work with you?
