Home Services Market Insights

Home Services Market Insights

Home Services Market Insights

Data-backed industry insights and research exploring how homeowners find, hire, and maintain relationships with handyman services across the United States.

Data-backed industry insights and research exploring how homeowners find, hire, and maintain relationships with handyman services across the United States.

153

Responses

100%

Homeowners

Key Findings

Key Findings

Key Findings

Understanding homeowner behavior and preferences in the handyman services market.

Understanding homeowner behavior and preferences in the handyman services market.

75%

Hire handyman 2-3x per year

50% +

Spend $500+ annually

~65%

Expect service within 3 days

~66%

Would recommend their handyman

70% +

Maintain long-term relationships

TOP 3

Trust, reliability & affordability

Data Breakdown

Data Breakdown

Data Breakdown

Visual insights into homeowner preferences and service patterns

Visual insights into homeowner preferences and service patterns

Most Common Handyman Tasks

Most Common Handyman Tasks

Plumbing

Plumbing

Electrical

Electrical

Carpentry

Carpentry

Painting

Painting

Drywall

Drywall

0

15

30

45

60

100

75

0

50

25

Consultation Preference

Consultation Preference

Online 35%

Online 35%

In-Person 65%

In-Person 65%

Factors Driving Recommendation & Loyalty

Factors Driving Recommendation & Loyalty

0

0

25

25

50

50

75

75

100

100

Quality Work

Quality Work

Fair Pricing

Fair Pricing

Reliability

Reliability

Communication

Communication

Factors Driving Recommendation & Loyalty

0

25

50

75

100

Quality Work

Fair Pricing

Reliability

Communication

What Homeowners Say

What Homeowners Say

What Homeowners Say

Direct insights from survey participants

Direct insights from survey participants

Sarah M., Homeowner

I trust my handyman's judgment completely. He knows my house better than anyone

Michael R., Homeowner

I want faster availability at lower cost, but I won't sacrifice quality.

Jennifer L., Homeowner

In-person consultations feel more reliable and pprofessional than online bookings.

What This Tells Us

What This Tells Us

What This Tells Us

Key takeaways from our market research

Key takeaways from our market research

Trust This Foundattion

Homeowners prioritize trust and reliability over price. Long-term relationships are built on consistent quality and dependable service delivery.

Frequency Creates Loyalty

With 75% hiring 2-3x annually, regular service creates strong loyalty patterns. Homeowners who use handyman services frequently are more likely to recommend.

Personal Touch Matters

65% prefer in-person consultations, showing that despite digital trends, homeowners value face-to-face interaction for home services.

Explore More Research

Explore More Research

Explore More Research

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Frequently Asked Questions
What does ArcticBlue do with executive teams?
Have you deployed AI solutions in heavily regulated industries?
What will executive teams learn from ArcticBlue?
Is ArcticBlue a traditional consulting firm?
How quickly can ArcticBlue deliver results?
Do we need Data Scientists to work with you?
Frequently Asked Questions

What does ArcticBlue do with executive teams?

Have you deployed AI solutions in heavily regulated industries?

What will executive teams learn from ArcticBlue?

Is ArcticBlue a traditional consulting firm?

How quickly can ArcticBlue deliver results?

Do we need Data Scientists to work with you?

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